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Frequently Asked Questions
Clear answers to help you feel comfortable, informed, and confident before starting your healing journey with Purl Wellness.
Therapy & Counselling
Understanding what to expect from your therapy journey helps create a foundation of trust and clarity. These answers address the most common questions about our therapeutic approach and process.
What issues can therapy help with?
Therapy offers support for a wide range of emotional and psychological concerns. We work with clients experiencing anxiety, chronic stress, depression, relationship challenges, intimacy issues, unresolved trauma, emotional overwhelm, anger management issues, grief and loss, professional burnout, and those seeking personal growth. Whether you're facing a specific crisis or simply want to understand yourself better, therapy provides a safe space for healing and transformation.
What happens in the first session?
Your initial session is a thoughtful consultation lasting 30–45 minutes. Dr. Vivek takes time to listen deeply to your concerns, understand your personal context and history, and explore what brings you to therapy. This collaborative conversation allows us to recommend the most suitable therapeutic approach tailored to your unique needs. There's no pressure, this session is about creating connection and clarity.
What is the duration of therapy sessions?
We offer two session formats to meet different needs. Initial consultations run 30–45 minutes, providing enough time to understand your situation and discuss next steps. Full therapy sessions are 60–75 minutes, allowing sufficient depth for meaningful therapeutic work. This extended time ensures you never feel rushed and have space to process emotions fully.
How many sessions will I need?
Every healing journey is unique, and the number of sessions varies based on individual needs and goals. Most clients begin to experience noticeable improvement within 3–5 sessions, though some concerns may require more time for lasting change. We'll regularly check in about your progress and adjust our approach as needed, always respecting your pace and preferences.
Holistic Therapy Approaches
At Purl Wellness, we believe healing encompasses mind, body, and spirit. Our holistic therapies complement traditional counseling by addressing the physical and energetic dimensions of wellbeing.
What is Shiatsu Therapy?
Shiatsu is an ancient Japanese bodywork technique that uses rhythmic finger pressure along specific meridian points. This gentle yet powerful practice relieves physical tension, calms an overactive nervous system, and restores natural energy flow throughout the body. Many clients find Shiatsu especially helpful for stress-related physical symptoms, chronic tension, and when words alone don't reach the depth of what they're feeling. Sessions leave you feeling grounded, balanced, and deeply relaxed.
What are Bach Flower Remedies?
Bach Flower Remedies are gentle, natural essences made from flowers and plants, developed to support emotional balance and resilience. These subtle yet effective remedies address specific emotional states including fear, uncertainty, sadness, anxiety, and feelings of overwhelm. Unlike conventional medication, they work harmoniously with your body's natural healing capacity, with no side effects or dependency concerns. They're particularly useful as a complement to talk therapy.
What is included in a Holistic Wellness Session?
Holistic wellness sessions are uniquely designed for your needs and may incorporate various healing modalities. Sessions often include conscious breathwork to regulate your nervous system, grounding practices to reconnect you with your body, energy balancing techniques to clear blockages, sound healing elements using therapeutic frequencies, and supportive techniques for emotional release. Each session is intuitively crafted to support your overall wellbeing at the deepest level.
Appointments & Bookings
Scheduling your appointment should be simple and stress-free. We've designed our booking process to be convenient and flexible, ensuring you can access support when you need it most.
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How do I book an appointment?
Booking is easy and flexible. You can use our secure online calendar system to view available slots and book instantly, or reach out via WhatsApp for personalized scheduling assistance. Both options are readily available on our "Book Appointment" page. Choose whichever method feels most comfortable for you.
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Do I need a prior consultation?
Yes, we begin with a consultation to ensure the best possible match between your needs and our therapeutic approach. This initial meeting helps Dr. Vivek understand your unique situation and recommend the most effective path forward. It's an essential step that honors your individual journey and sets the foundation for meaningful work together.
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What if I need to cancel or reschedule?
Life happens, and we understand that circumstances change. If you need to modify your appointment, please inform us as early as possible so your slot can be offered to someone else who may need support. You can easily reschedule or cancel using the link provided in your confirmation email, or contact us directly.
Online Therapy Sessions
Distance should never be a barrier to accessing quality mental health care. Our secure online therapy platform brings professional support directly to you, wherever you are.
Do you offer online therapy?
Absolutely. We provide secure, confidential online therapy sessions for clients throughout India and internationally. Online sessions offer the same professional care and therapeutic depth as in-person meetings, with the added convenience of accessing support from the comfort and privacy of your own space. This format has proven especially valuable for those with busy schedules, limited mobility, or living outside Pune.
Is online therapy effective?
Yes, research consistently demonstrates that online therapy is just as effective as traditional in-person sessions. It's particularly powerful for addressing anxiety, stress management, building emotional resilience, navigating relationship issues, and supporting personal development. The key therapeutic elements, trust, connection, and skilled guidance, translate beautifully to the virtual space. Many clients actually find online sessions more comfortable and accessible.
What platform do you use?
We conduct all online sessions through Google Meet, a secure and user-friendly video conferencing platform. After you complete your booking, you'll automatically receive a meeting link via email along with simple instructions for joining. All you need is a device with internet connection, a camera, and a quiet, private space where you can speak freely.
Getting the most from online sessions: Find a quiet, comfortable space where you won't be interrupted. Use headphones for better audio quality and privacy. Test your internet connection beforehand. Have water nearby and any notes you'd like to reference during the session.
Fees, Duration & Confidentiality
Transparency and trust form the foundation of effective therapy. Here's what you need to know about our policies, fees, and our commitment to your privacy and safety.
What are your fees?
Session fees vary depending on the type of therapy, format (in-person or online), and duration. You'll receive transparent information about the exact fee structure when scheduling your appointment. We believe in clear communication about costs upfront so there are no surprises. Investment in your mental health is one of the most valuable commitments you can make.
Are my sessions confidential?
Absolutely. Your privacy is paramount. All therapy sessions are conducted under strict confidentiality guidelines and professional ethical standards. What you share remains between you and Dr. Vivek, never disclosed to anyone without your explicit consent, except in rare circumstances involving imminent risk of harm. This protected space allows for honest, vulnerable exploration.
Do you offer emergency or crisis intervention?
No. While we provide supportive therapy for various mental health concerns, we are not equipped to handle acute psychiatric emergencies or crisis situations. If you are experiencing a mental health emergency, thoughts of self-harm, or are in immediate distress, please contact your nearest hospital emergency department, call emergency services, or reach out to a local crisis helpline immediately.

Your Safety Matters
If you're unsure whether your situation requires emergency care, always err on the side of caution. Emergency services and crisis helplines are available 24/7 for immediate support during acute distress.
Locations & Practical Information
Purl Wellness offers multiple convenient locations and flexible options to make accessing care as easy as possible. Whether you prefer in-person sessions or online support, we're here to meet you where you are.
Where are the sessions conducted?
Pune: Our primary location is Purl Wellness on Baner–Pashan Link Road, offering a calm, private environment designed for healing.
Nerul: Sessions are available every Sunday at Rainbow Nursing Home for clients in the Navi Mumbai area.
Online: Virtual sessions are available throughout the week, accessible from anywhere with internet connection.
Do you offer therapy for children or teenagers?
Our services are primarily designed for adults and mature teenagers aged 16 and above. We assess each situation individually to ensure age-appropriate support. For younger children, we can provide referrals to specialists who focus specifically on child and adolescent therapy.
Can I come with a family member or partner?
For your initial consultation, you're welcome to bring a trusted family member or partner if that helps you feel more comfortable. However, ongoing therapy sessions are typically conducted individually to create a safe space for personal exploration. If relationship or family dynamics are central to your concerns, couples therapy or family sessions may be recommended as an alternative approach.
Ready to Begin Your Healing Journey?
We understand that reaching out for support takes courage. If you have additional questions not covered here, we're happy to help. Schedule a consultation to learn more about how we can support your path to wellness.