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Frequently Asked Questions
Clear answers to help you feel comfortable, informed, and confident before starting your healing journey with Purl Wellness.
Therapy & Counselling
Understanding what to expect from your therapy journey helps create a foundation of trust and clarity. These answers address the most common questions about our therapeutic approach and process.
What issues can therapy help with?
Therapeutic support can be helpful for a wide range of emotional, relational, and life-related experiences. This may include navigating anxiety or stress, emotional overwhelm, low mood, relationship or intimacy concerns, unresolved past experiences, anger, grief and loss, work-related pressures, burnout, or periods of transition and personal growth.
Whether you are facing a specific challenge or simply wish to develop deeper self-understanding and emotional balance, therapy offers a confidential and reflective space to explore these experiences at your own pace.
What happens in the first session?
The first session is an introductory conversation, typically lasting around 30–45 minutes. During this time, Dr. Vivek focuses on listening and understanding your current context, what has prompted you to seek support, and what you hope to gain from the process.
This session is collaborative and exploratory. There is no pressure to share more than feels comfortable. The aim is to create clarity, establish rapport, and discuss possible directions for ongoing support, if you choose to continue.
What is the duration of therapy sessions?
Two session formats are available to suit different needs:
  • Introductory conversations: approximately 30–45 minutes
  • Ongoing sessions: approximately 60–75 minutes
Longer sessions allow sufficient space for reflection, discussion, and emotional processing without feeling rushed.
How many sessions will I need?
There is no fixed number of sessions, as each person’s experience and intentions are different. Some individuals notice meaningful shifts within a few sessions, while others prefer to engage over a longer period for deeper exploration and sustained change.
Progress is reviewed collaboratively from time to time, and the pace and duration of engagement are always guided by your comfort, preferences, and evolving needs.
Holistic Therapy Approaches
At Purl Wellness, well-being is viewed as a connected experience of mind, body, and lived awareness. Holistic approaches are offered as complementary practices alongside reflective therapeutic work, supporting embodied awareness, balance, and self-regulation.
What is Shiatsu Therapy?
Shiatsu is a traditional Japanese body-based practice that uses gentle, rhythmic pressure applied through the hands to support relaxation and bodily awareness. Sessions focus on easing physical tension, encouraging a sense of calm, and helping individuals reconnect with their bodies in a grounded way.
Many people explore Shiatsu when experiencing stress-related physical discomfort, persistent tension, or when verbal expression alone feels insufficient. Sessions are generally described as calming and restorative, supporting relaxation and overall well-being.
What are Bach Flower Remedies?
Bach Flower Remedies are plant-based preparations traditionally used to support emotional balance and reflective self-awareness. They are often explored alongside conversational or reflective therapeutic work, particularly when individuals are working through emotional states such as uncertainty, low confidence, or feeling overwhelmed.
These remedies are non-habit forming and are approached as a gentle, complementary practice rather than as medical or pharmaceutical interventions.
What is included in a Holistic Wellness Session?
Holistic wellness sessions are shaped collaboratively and may include a combination of reflective conversation and body-oriented practices. Depending on individual preferences and comfort, sessions may involve breath awareness, grounding practices, gentle body-based techniques, sound-based relaxation elements, or guided reflective exercises.
The intention of these sessions is to support embodied awareness, emotional regulation, and a sense of balance in a way that feels respectful, paced, and aligned with individual needs.
Appointments & Bookings
Scheduling your appointment should be simple and stress-free. We've designed our booking process to be convenient and flexible, ensuring you can access support when you need it most.
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How do I book an appointment?
Booking is easy and flexible. You can use our secure online calendar system to view available slots and book instantly, or reach out via WhatsApp for personalized scheduling assistance. Both options are readily available on our "Book Appointment" page. Choose whichever method feels most comfortable for you.
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Do I need a prior consultation?
Yes, we begin with a consultation to ensure the best possible match between your needs and our therapeutic approach. This initial meeting helps Dr. Vivek understand your unique situation and recommend the most effective path forward. It's an essential step that honors your individual journey and sets the foundation for meaningful work together.
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What if I need to cancel or reschedule?
Life happens, and we understand that circumstances change. If you need to modify your appointment, please inform us as early as possible so your slot can be offered to someone else who may need support. You can easily reschedule or cancel using the link provided in your confirmation email, or contact us directly.
Online Therapy Sessions
Physical distance does not need to limit access to supportive, professional conversations. Online sessions offer a flexible way to engage in reflective and therapeutic work from a location that feels comfortable and convenient for you.
Do you offer online therapy?
Yes. Online sessions are available for individuals across India and internationally through a secure video platform. This format allows participation from your own space and can be especially helpful for those with demanding schedules, mobility constraints, or who are not based locally.
Online sessions follow the same thoughtful, structured approach as in-person sessions, while allowing greater flexibility in how and where you choose to engage.
Is online therapy effective?
Many people find online sessions to be a practical and comfortable option for exploring emotional concerns, life challenges, relationship dynamics, or personal growth. Effectiveness can vary based on individual preferences, comfort with technology, and the nature of the concerns being explored.
The quality of engagement—openness, consistency, and a sense of connection—plays an important role in the experience, regardless of whether sessions are held online or in person.
What platform do you use?
Online sessions are conducted via Google Meet, a widely used and user-friendly video conferencing platform. After booking, you will receive a meeting link by email along with simple joining instructions.
To participate, you’ll need a stable internet connection, a device with a camera and microphone, and a quiet, private space where you can speak freely.
Getting the most from online sessions: Find a quiet, comfortable space where you won't be interrupted. Use headphones for better audio quality and privacy. Test your internet connection beforehand. Have water nearby and any notes you'd like to reference during the session.
Fees, Duration & Confidentiality
Transparency and trust form the foundation of effective therapy. Here's what you need to know about our policies, fees, and our commitment to your privacy and safety.
What are your fees?
Session fees vary depending on the type of therapy, format (in-person or online), and duration. You'll receive transparent information about the exact fee structure when scheduling your appointment. We believe in clear communication about costs upfront so there are no surprises. Investment in your mental health is one of the most valuable commitments you can make.
Are my sessions confidential?
Absolutely. Your privacy is paramount. All therapy sessions are conducted under strict confidentiality guidelines and professional ethical standards. What you share remains between you and Dr. Vivek, never disclosed to anyone without your explicit consent, except in rare circumstances involving imminent risk of harm. This protected space allows for honest, vulnerable exploration.
Do you offer emergency or crisis intervention?
No. While supportive and therapeutic sessions are offered for a range of emotional and life challenges, Purl Wellness does not provide emergency or crisis support. Acute psychiatric situations or urgent safety concerns fall outside the scope of scheduled sessions.
If you are experiencing intense distress, thoughts of self-harm, or feel at immediate risk, please seek urgent help by contacting your nearest hospital, local emergency services, or an appropriate crisis helpline without delay.

Your Safety Matters
If you're unsure whether your situation requires emergency care, always err on the side of caution. Emergency services and crisis helplines are available 24/7 for immediate support during acute distress.
Locations & Practical Information
Purl Wellness offers multiple convenient locations and flexible options to make accessing care as easy as possible. Whether you prefer in-person sessions or online support, we're here to meet you where you are.
Where are the sessions conducted?
Pune: Our primary location is Purl Wellness on Baner–Pashan Link Road, offering a calm, private environment designed for healing.
Nerul: Sessions are available every Sunday at Rainbow Nursing Home for clients in the Navi Mumbai area.
Online: Virtual sessions are available throughout the week, accessible from anywhere with internet connection.
Do you offer therapy for children or teenagers?
Our services are primarily designed for adults and mature teenagers aged 16 and above. We assess each situation individually to ensure age-appropriate support. For younger children, we can provide referrals to specialists who focus specifically on child and adolescent therapy.
Can I come with a family member or partner?
For your initial consultation, you're welcome to bring a trusted family member or partner if that helps you feel more comfortable. However, ongoing therapy sessions are typically conducted individually to create a safe space for personal exploration. If relationship or family dynamics are central to your concerns, couples therapy or family sessions may be recommended as an alternative approach.
Ready to Begin Your Healing Journey?
We understand that reaching out for support takes courage. If you have additional questions not covered here, we're happy to help. Schedule a consultation to learn more about how we can support your path to wellness.