How We Use & Protect Your Information
How We Use Your Information
Your information is used solely to provide professional, confidential services. We follow strict ethical guidelines in every interaction.
Scheduling appointments and session management
Understanding your concerns and treatment needs
Maintaining therapy records responsibly
Providing follow-up communication
Fulfilling legal or ethical responsibilities when required
We do not use your information for marketing without your explicit consent.
Confidentiality & Protection
We follow strict confidentiality principles based on ethical mental health practice. Your information is stored securely and never sold, rented, or shared with third parties.
Limited Disclosure
Your information may be shared only if:
- You provide written consent
- There is imminent risk of harm to self or others
- Required by law or court order
All sessions are private and confidential. No recordings are made unless mutually agreed upon in writing.
Your Rights & Data Security
Access Your Information
You have the right to view all personal information we hold about you at any time.
Request Corrections
Ask us to correct any inaccurate or incomplete details in your records.
Withdraw Consent
You may withdraw your consent for data use at any time without penalty.
Ask Questions
Request information about how your data is stored, used, and protected.
Discontinue Services
You may choose to discontinue therapy whenever you wish.
Online Sessions & Data Security
Online sessions are conducted using secure, encrypted platforms such as Google Meet. While no platform can guarantee 100% security, we take every reasonable step to protect your confidentiality.
Our security measures include:
- Private session links sent securely
- End-to-end encrypted communication
- Secure devices and password-protected systems
- Regular security updates and monitoring
Data Retention Policy
Therapy notes and client information are stored for a limited period as per ethical guidelines and then safely destroyed. Routine appointment data is kept only as long as necessary for scheduling and communication purposes.